This posing should be read by anyone in the market to purchase a new video surveillance system. As you keyword search for on big name shopping sites like Ebay and Amazon will see thousands of search results with a general search like "security camera systems". With some many different prices and features, as a consumer how do we find the best system at the best price? Zmodo is now becoming the largest supplier of "budget" CCTV camera systems. The goal from the beginning was and still is to provide the customer an very affordable system for home security at a dirt cheap price. They offer many of their systems in complete kits which makes it very simple (4 channel zmodo kit) is your basic stater system that costs about $230~250 depending on where you buy. With no monthly fee for remote cell phone viewing on any Android or Iphone this can be the perfect system for any home or small business. The warranty Zmodo Direct provides is outstanding and customer service slightly under staffed but i hear they are working on hiring more sales and support professionals. When shopping for a Zmodo system there are lots of great deals on Ebay, Amazon and some other known sites. The prices we find are cheaper on these sites so whats the catch? Here are some things to consider.
Ebay sellers that offer you savings of $20 dollar discount rather than buying directly from Zmodo Direct will not be covered under warranty. Zmodo Direct receives many calls and emails on a daily basis about incomplete systems or non working units from customers that have no support and no warranty. If you did not buy direct there is no way for Zmodo Direct to verify the warranty since you the customer have NO invoice from the company. The same goes for Amazon customers and other sites offering DVR's and Camera Systems.
The bottom line:
You may spend a few bucks for piece of mind knowing you have a full warranty buying direct and have no issues getting the support you need. Zmodo Direct products come directly from the manufacture and are brand new in retail packaging with a 1 year warranty card.